Automate — AI Customer Support
Support that never sleeps.
An AI support layer trained on your business — answering questions instantly on your site, by chat, or by phone, and escalating to a human when it should.
What you get
AI Customer Support, done right.
Instant answers, 24/7
Customers get help at midnight as fast as at noon.
Trained on your business
Answers from your docs, your policies, your voice.
Smart escalation
Humans step in exactly when a human is needed.
Automate — AI Customer Support
Everything handled.
An AI support layer trained on your business — answering questions instantly on your site, by chat, or by phone, and escalating to a human when it should.
- Knowledge base built from your content
- Website chat and voice support
- EN/FR responses
- Escalation rules you approve
- Conversation analytics
How we work
Simple, transparent, fast.
Map
We find where leads and hours leak out of your process.
Design
You approve every workflow, message, and voice before anything goes live.
Install
We connect your CRM, calendar, and tools — then switch the system on.
Optimize
We watch the numbers and tune responses week after week.
Questions
Asked all the time.
Our voice agents are upfront when asked and natural in conversation. Most callers simply experience a fast, helpful response.
It hands off to you instantly — with a full summary of the conversation so you pick up without missing a beat.
We integrate with the major CRMs and can connect most tools through APIs. If your stack is unusual, we'll tell you before we start.
Yes — English and French voices, with natural switching based on the caller's language.
Depends on volume and complexity. Most clients spend less than one part-time hire — for coverage that never sleeps.